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Use "DIS10" Discount code to get 10% discount on your order. Minimum order amount should be $20.

SPECIAL NOTICE TO ALL:   Never take a medication without first consulting and getting permission from your MD. Medicina Mexico knows that keeping your customers happy, secure and safe is more important than making money and will always result in repeat customers.

By checking your online account, you will see your current and prior orders including your Order Number and any and all payments received.

Because our staff is so busy processing orders from all over the world each day we were forced to make some tough decisions. We are no longer taking phone calls, or adding shipping information into the web servers. We do answer all emails within 2 hours and that will never stop.


All order are shipped within 48 hours of receipt of funds unless we are out of stock on a medicine. We are now informing our customers of orders that are out of stock by email. Please do not send us an email asking if your order has shipped as we are too busy packaging orders and this takes away from our time to ship orders. The only exception is Express and International Express.

Please NOTE: Funds received without an order number are placed into our SUSPENSE ACCOUNT until we are able to determine the correct owner and order number. To avoid this, please always send an email to:  sales@meds.com.mx  along with your order number and the fact that you made a payment.

The UNITED STATES and some other countries require a prescription on all medications sold from Mexico. They further require documentation in English and an invoice of all medicines sold for customs.  For these countries, Medicina Mexico is now delivering your medicines to Dr. Isaac Reyes, MD (Ced. Federal 644884) (Ced. Estatal 1537-02/05) along with the required documentation including documentation on each medications sold in English is from Wolters Kluwer.   Dr. Reyes upon receipt of your medication will issue a prescription and provide for shipping pursuant to your order.  If for any reason, Dr. Reyes fails to issue a prescription for a specific medication, then you will receive a refund or credit.

Medicina Mexico based upon a customer's shipping address will start to remove all medications that are prohibited in certain countries.

Licensed pharmacies in Mexico are only allowed to sell medications, either brands or generics, from an approved pharmaceutical which has passed testing and has subsequently been authorized by the Mexican Government.

If you look on the left hand side of any of our web pages at (About US) you will see our licenses, permits and our Regulatory Body.

PLEASE TAKE NOTICE: Our email address is:  sales@meds.com.mx or meds.com.mx@gmail.com

   
   
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Shipping & Returns

We try and ship all orders within 24 hours after payment is made. Sometimes we are out of a specific medicine and this can cause delays.    

If there are any problems with your order, we will contact you, so please ensure the email address you provide is correct, and that your spam filtering software is set to accept our email at sales@meds.com.mx.

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WORLDWIDE SHIPPING: Medicina Mexico ships over 100,000 packages a day worldwide to more than 130 countries.

PLEASE TAKE NOTICE: Medicina Mexico is in no way, form or shape resonsible for incorrect addresses on your online profile at Medicina Mexico. It is YOUR duty to maintain current information in your online profile at all times. No credit will be issued for any package that is not delivered due to a mistake in your online address.

Please log into your account and make sure your online address and telephone numbers are current.

MEX POST: We offer Mex Post Shipping as an option. Typical delivery time to the United States is 5-7 days and 11-18 days Internationally. This option costs from $17.50 depending on the quantity of medications in your order (up to 9 medications). Postal rates are priced based upon weight. The more weight the more expensive it is.

FREE SHIPPING: Medicina Mexico offers FREE MEX POST SHIPPING on all orders over $200.00 to the UNITED STATES and CANADA with 9 or less than items.

For the rest of the world FREE Mex Post is for order over $350.00 with 9 or less items.

All packages are shipped in plain packaging to guarantee your privacy.

Shipping cost includes customs fees outgoing and handling fees. If two or more people are ordering their prescription drugs from the same address at the same time, you will be billed for only one shipping charge, up to our maximum order quantities limited by customs to 90 day supply.

If after 30 business days your order has not arrived, first check with your local postal office to ensure that your package is not being held for pick-up. If you still have problems, please contact us by email and we will attempt to assist you.

Our Policies, Order Cancellations and Refunds

Any order not shipped can be cancelled by the Customer and the Customer will receive a full credit for the amount paid. This credit can be used at any time. Once an order has been shipped there is no way to cancel the order.

When Medicina Mexico is notified that a medicine has becomes unavailable by pharmaceutical Lab then the customer will receive a Full Credit for the amount paid and the order will be closed.

If another medicine is available then the customer will be notified by either phone or email consequently, the customer will have the choice to either accept the alternative medicine or receive a full credit that can be used at any time.

If the customer has double paid or for any other reason the customer is entitled to a refund, then Medicina Mexico will issue the customer a credit to his or her account that can be used at any time.

Medicina Mexico does not issue refunds due to our Government (Hacienda) Rules and Reguations on foreign payments without a Factura.

Returns

The Mexican Government Department of Health will not allow us to accept returns of any medicines due to the possibility of tampering with medications. This is for everyone's protection.

Our Policies relating to Shipping

Medicina Mexico is not repsonsible for delays in shipments due to third party carriers which are outside of our control.

Medicina Mexico is not responsbile for problems related to temperature control of any medicine shipped as this is outside of our control.

We do provide Cold Packs for special medications including but not limited to insulin. In some cases the third party carriers like DHL, Federal Express, Estafeta, and airlines that will charge an additional fee for this special service.

All orders are shipped within 48 hours unless a medicine is on back order. Tracking numbers are only given out once an order is late more than 30 days and the only exceptions are International Express.

Information about your Order

Please log into your online account for payment information.

   
   
   
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