FREE SHIPPING: Medicina Mexico offers FREE MEX POST SHIPPING on all orders over $200.00 to the UNITED STATES and CANADA with 9 or less than items.
For the rest of the world FREE Mex Post is for order over $350.00 with 9 or less items.
All packages are shipped in plain packaging to guarantee your privacy.
Shipping cost includes customs fees outgoing and handling
fees. If two or more people are ordering their prescription drugs from the same address at the same time, you will be billed for only one shipping charge, up to our maximum order quantities limited by customs to 90 day supply.
If after 30 business days your order has not arrived, first check with your local postal office to ensure that your package is not being held for pick-up. If you still have problems, please contact us by email and we will attempt to assist you.
Our Policies, Order Cancellations and Refunds
Any order not shipped can be cancelled by the Customer and the Customer will receive a full credit for the amount paid. This credit can be used at any time.
Once an order has been shipped there is no way to cancel the order.
When Medicina Mexico is notified that a medicine has becomes unavailable by pharmaceutical Lab then the customer will receive a Full Credit for the amount paid and the order will be closed.
If another medicine is available then the customer will be notified by either phone or email consequently, the customer will have the choice to either accept the alternative medicine or receive a full credit that can be used at any time.
If the customer has double paid or for any other reason the customer is entitled to a refund, then Medicina Mexico will issue the customer a credit to his or her account that can be used at any time.
If a Refund is requested and we are able to retrieve the order back into inventory then the customer will be charged a 20% restocking fee.
Medicina Mexico does not issue refunds due to our Government (Hacienda) Rules and Reguations on foreign payments without a Factura.
The Mexican Government Department of Health will not allow us to accept returns of any medicines due to the possibility of tampering with medications. This is for everyone's protection.
Our Policies relating to Shipping
Medicina Mexico is not repsonsible for delays in shipments due to third party carriers which are outside of our control.
Medicina Mexico is not responsbile for problems related to temperature control of any medicine shipped as this is outside of our control.
We do provide Cold Packs for special medications including but not limited to insulin. In some cases the third party carriers like DHL, Federal Express, Estafeta, and airlines that will charge an additional fee for this special service.
All orders are shipped within 48 hours unless a medicine is on back order. Tracking numbers are only given out once an order is late more than 30 days and the only exceptions are International Express.
Information about your Order
Please log into your online account for payment information.